Privacy policy

1. Who we are

Open Rates provides a free card-payment cost comparison. Our calculator is anonymous — you don't need to enter any personal details to use it.

2. What information we collect

We only collect personal information when you choose to move forward and submit the contact form. This may include:

• Full name
• Business name
• Business postcode
• Contact phone number
• Email address
• Current card payment provider (if provided)
• The rates, turnover and savings figures you entered in the calculator

3. How we use your information

We use your details solely to contact you about the comparison you've requested. We will not use your information for marketing, and we will not pass it to unrelated third parties.

4. How we store and protect your data

Your information is stored securely on encrypted infrastructure. Access is restricted, and we keep records only for as long as needed to handle your enquiry and comply with legal obligations.

5. Cookies and analytics

We may use basic cookies or analytics to understand how visitors use the site and to fix problems. These do not identify you personally unless you choose to submit the contact form.

6. Your rights

You can ask to see, correct, or delete the personal information we hold about you at any time. Just email us at the address below and we'll handle your request promptly.

7. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at privacy@openrates.co.uk.